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TERMS & CONDITIONS

ORDER CANCELLATION POLICY

To cancel an order you have placed with Introbiz, you must contact our customer relations team no later than 72 hours prior to the event. You can do so by emailing swanseaadmin@introbiz.co.uk or calling 07384250113.

Every effort will be made to accommodate the cancellation of your order. When contacting our customer relations team to cancel an order, please be ready to provide your name, company name and the event you were booked to attend.

Please note that if there are less than 72 hours before the event, your order cannot be cancelled and you’ll be charged the original event fee.

Regarding food events – We require you to cancel no later than a week before the event, otherwise, you will be charged the original event fee and not receive a refund.

CANCELLING YOUR MEMBERSHIP

We’re sorry to see you leave the network. If you’d like to terminate your membership after 12 months, we require no less than 1 months’ notice. The membership package fee should be paid in full no less than 3 months into the annual subscription.

REFUND POLICY

Unfortunately, we are unable to offer any refunds for our products and services. If you are dissatisfied with any of the above, you’re required to contact Introbiz as soon as possible.

All products and services are sold without any guarantee. By making a purchase with Introbiz, you are confirming that you have read and understood our no refunds policy.

JOINING THE INTROBIZ NETWORK

Our annual corporate membership packages start from £699+ VAT. Please bear in mind that these are company memberships, not personal memberships, so anybody from your organisation can attend our business networking events!

There is an additional business networking meeting fee for Introbiz members and visitors.

ATTENDING THE EVENTS AS A VISITOR

Yes – you can attend two business networking event meetings for the visitor fee. After that, you will have to become an Introbiz member to attend any further business networking events.

CANCELLING OF NETWORKING MEETING

Please note that once you have booked a meeting, we require at least 72 hours’ notice of the event date to cancel your attendance, otherwise you will still be liable for the meeting fee (we will have catered for you!). Any less than 72 hours’ notice and you will have to pay for your catering.

CANCELLATION OF MEMBERSHIP

An Introbiz membership lasts a year. In the event that you don’t want to renew your annual membership, you must give the Introbiz team a month’s notice, in writing.

BERNIE DAVIES 

Bernie Davies, as Head of Property at NewLaw Solicitors in 2006, discovered the value of networking and played a pivotal role in several key networking organisations. Former founding Council member of the then South Wales Chamber of Commerce, Dynamo role Model and regular BBC Radio Wales Contributor; she is also a business strategist, motivational speaker, and author with extensive experience and knowledge. Her passion is building and training businesses to network and engage in the marketplace. She is a multi-award winner and takes her role as Franchise owner of Introbiz Swansea and west Wales very seriously. She intends to make a difference by working closely with other local networks, the diverse business community and establish strategic regional and global partnerships for the betterment of the region.

Since 2012, Bernie and her husband Mark, have owned and operated an award-winning restaurant in Neath and Swansea, and during that time, she served as Chair of the Neath Chamber of Trade where Bernie was instrumental in launching the Love Neath Campaign which has since seen the phenomenal growth in business and culture in this spectacular market town.

Some of Bernie’s recent awards include the Excellence in Business 2017 for Black History Month, Swansea Black Icon 2018, Top 100 restaurants in Wales 2018 and Best Caribbean Restaurant in Wales 2019. Bernie is the very first franchisee for the Introbiz brand and will be the representative for businesses across Swansea and West Wales.

Businesses and organizations across Swansea and West Wales will benefit from weekly networking events, as well as a business Expo held in Swansea in October 2020. The networking diary will be updated shortly so that you’re able to book your place to attend our upcoming events. 

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